Customer Relationship Management

  • The first contact between you and a customer can be the moment you win or lose their business. If inquiries aren’t tracked and managed properly, great leads can become wasted opportunities. Using the right processes, systems and software can change everything.

    A Customer Relationship Management (CRM) solution is a communication management system providing enterprise-wide access to vital customer and partner information – anytime, anywhere. With a CRM solution, you can better manage your business by integrating marketing, sales, customer care, and quality assurance information.

    When your company chooses to implement a CRM system, you are taking a step forward in customer commitment.

    Turnford provides implementation, customization and extension services for Microsoft Dynamics 365. By Building on the Microsoft Dynamics xRM platform we can quickly develop Line of Business applications to help you achieve a strategic advantage.


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